Technical Support
Help with a product or installation
If you need help with a product already installed, or with an installation in progress, our technical team can assist. That includes fixing and substrate questions, compatibility between products, replacement parts, and identifying discontinued items so they can be matched or superseded.
Anti-ligature hardware covers a wide range of products, many with specific fixing requirements. If you wish to discuss the type of security fixing you require, call our sales team on 03300 536020.
What to tell us
The more detail you can give us the faster we can help. Where possible include the product code or a photograph, the environment it is installed in, and what is happening.
- Product identification and replacement parts
- Fixing and substrate guidance
- Installation queries
- Testing, load release and certification
- Documentation for an existing installation
Use the form below and a member of the team will respond as quickly as possible.
Get in Touch With Our Experts
Whether you need product advice, technical guidance or a tailored quotation, our team is here to help you find the right ligature-resistant solution.